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Вопросы потребителей

26 Марта 2018

Претензия к организации

  Ольга 

Здравствуйте! Может ли наша организация ,оплатившая за ремонт оргтехники и имеющая от ООО "Сервис КМ" квитанцию о приеме на ремонт  принтера-плоттера и счет на оплату ремонта рассчитывать на компенсацию ущерба ,если нет срока ремонта в этих документах .Срок ремонта оговаривался устно. Наша организация сдала в ремонт плоттер 10.02.2017г, а до сегодняшнего дня ремонт не сделан. В связи с этим мы понесли финансовые убытки. Благодарим.

Ответ:

Здравствуйте!
Закон РФ «О защите прав потребителей» определяет потребителя как гражданина, который имеет намерение приобрести или заказать либо который заказывает, приобретает или использует товар (работу, услугу) исключительно для личных, семейных, домашних и иных нужд, не связанных с осуществлением предпринимательской деятельности.

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