Задать вопрос

Составить претензию

Обучающая программа

Вопросы потребителей

27 Марта 2018

купили в кредит диван с браком

  Елена 

В Много Мебели купили по акции диван угловой в кредит, но в салоне стоял нормальный диван, а нам привезли совсем другой, бруски торчат, одна сторона выше другой, с внутренней стороны куски ткани не подшитые. Писала на фирму, перезвонили и сказали, что мебель нормальная, если что не нравится, надо было не принимать, а как не принять, если привезли и выгрузили на снег, взяли деньги за доставку, которая вместо трех дней длилась почти месяц и уехали, им некогда у них много адресов

Ответ:

Добрый день, Елена!
Ваше письменное обращение на сайт zppdon.ru. по вопросу некачественной мебели рассмотрено.
На основании ст.18 Закона РФ «О защите прав потребителей» в случае обнаружения в товаре недостатков, если они не были оговорены продавцом, Вы по своему выбору  вправе:
потребовать замены на товар этой же марки (этих же модели и (или) артикула);
потребовать замены на такой же товар другой марки (модели, артикула) с соответствующим перерасчетом покупной цены;
потребовать соразмерного уменьшения покупной цены;
потребовать незамедлительного безвозмездного устранения недостатков товара или возмещения расходов на их исправление потребителем или третьим лицом;
отказаться от исполнения договора купли-продажи и потребовать возврата уплаченной за товар суммы.
В случае спора о причинах возникновения недостатков товара продавец (изготовитель), уполномоченная организация или уполномоченный индивидуальный предприниматель, импортер обязаны провести экспертизу товара за свой счет.
В соответствии со ст. 19 Закона РФ «О защите прав потребителей»  Вы вправе предъявить предусмотренные ст.18 настоящего Закона требования к продавцу (изготовителю, уполномоченной организации или уполномоченному индивидуальному предпринимателю, импортеру) в отношении недостатков товара, если они обнаружены в течение гарантийного срока.
Если на  товар, гарантийный срок не установлен, Вы вправе предъявить указанные требования, если недостатки товара обнаружены Вами в разумный срок, но в пределах двух лет со дня передачи мебели, если более длительный срок не установлены законом или договором.
Для удовлетворения Ваших требований Вам необходимо обратиться в магазин, где Вы приобрели мебель, предварительно написав претензию в 2-х экземплярах. Для составления претензии можно воспользоваться сайтом www.zppdon.ru, по ссылке http://zppdon.ru/sostavit-przentatsiyu/.
В соответствии со ст. 22 Закона РФ «О защите прав потребителей»  Ваши требования должны быть удовлетворены в течение 10 дней. Если вопрос не будет разрешен в досудебном порядке, можно обратиться с исковым заявлением в суд.
 
С уважением, ДПР РО

Возврат к списку


0
Guest
One to complain about too much text, but I am sure the text on the replica watches uk needed to be there. Oh well, it that big of a deal in an otherwise fantastic package. To machine, polishes up better, and has some corrosion resistance properties that make for a good diving watch. Watch to break when helium attempted to escape from hublot replica uk while the diver was spending time in a decompression chamber. I would have preferred the buy replica watches sale to be a bit smaller allowing for the dial to appear slightly larger. This is an breitling replica sale niche purpose by today standards and most people agree that rolex replica watches who continue to implement these features do so only because replica watches is one more technical story to tell about the watch.
Имя Цитировать 0
0
Guest
Now you can easily buy yourself some used designer Coach Factory Outlet. For all you know, that friend of yours who brings a different Coach Outlet Store Online to every party, has a rotating collection of Coach Outlet Store Online, and that she sells and buys her used Coach Factory Outlet quite frequently. And while you may look at the Coach Outlet Online and think that she has bought it around a month back, because it looks just a little used, chances are that she actually got a used Coach Outlet Online yesterday from a previous owner who actually used the Coach Factory Outlet for a month. The benefit with used Coach Factory Outlet is that you can get it for much cheaper rates than the new Coach Outlet. And since everyone does take very good care of their designer Coach Factory Outlet, it is obvious that even when you buy a used Coach Outlet Store, it will be in a pretty good condition, because the previous owner must have taken very good care of it. There are number of websites on the internet that have options for sale and purchase of Coach Outlet Online. To be on the safer side, ask for pictures of the Coach Purses Outlet from the seller, so that you can at least have an idea about the condition the Coach Factory Outlet is in, and how the previous owner had maintained it. So the next time you are tight on your budget and still want a designer Coach Outlet Store, shop for Coach Factory Outlet online!
Имя Цитировать 0
0
Guest
Coach Outlet Store Online is one of the best fashion bags in the world. Coach Outlet Online is known for its best quality bags that are usually used by actresses and also rich people. If you are a person who cares about fashion, I think that you should buy a Coach Factory Outlet Online. If you want to buy this awesome bag, you should find a Coach Outlet Online Store in our online store. Antonio Brown Color Rush Jerseycan often be found here for pennies on the dollar. For sports fans out there nothing is better than watching a game and wearing your favorite Detroit Red Wings Standings. Many of the special throwback or Pittsburgh Penguins Standings cost way too much money for each one. Often times we have may players we love so getting all their Chicago Blackhawks Standings would cost way too much money. Many of the popular Cheap NBA Basketball Jerseys sell out quickly. Cheap NHL Jerseys could be truly expensive, most especially if they are authentic and come from real sports stars. Nonetheless if you are opting for affordable ones then there are Wholesale NFL Jerseys then there are actually then you can actually buy some that are good quality. Still you can purchase Cheap Authentic Nfl Jerseys which are in reasonable rates if you try to search for it. You can look around the house or ask permission to roam their closets and you may find one or two Cheap Nfl Nike Elite Jerseys. Well, this could be a nice way for you to get Salute To Service Jersey for free. Also you can purchase Nba Quiz Playbuzz located at salvation army shops which sells Chicago Bears Bleacher Report at dropout price. Maglie Calcio A Poco Prezzo,Maillot Pas Cher Foot,Camisetas De Futbol Comprar,Camisetas De Futbol Baratas
Имя Цитировать 0
0
Guest
coach outlet online is not shy from making errors in their production or produce more than usual. coach outlet store online designer handbags are one of the most sellable brands in the world so to be seen with a coach factory outlet online login between your arms, in your hand or by your side can make you look like a million dollars.If you are looking for that china wholesale jerseys, you can certainly get them at discounted prices as well hence the term coach factory outlet website.coach outlet online store or not, coach factory online sale is a fashionable and popular discount nfl jerseys and you won't go wrong carrying coach factory store online. There are many websites that offer discounted coach factory website and do visit the one mentioned at the end of this article.coach bags factory outlet has introduced their coach factory outlet store which house an incredible inventory of cheap nfl jerseys, cheap jerseys and super popular cheap jerseys from china.Because of this, visiting a wholesale jerseys can deliver you a discounted cheap nfl jerseys from china at a significantly lower price.china jerseys is one of the finest quality brands in the nfl jerseys china market, with super stylish wholesale nfl jerseys being the hallmark of their label.Discounted cheap authentic nfl jerseys do exist and a cheap jerseys online outlook store is the best place to look. Usually run by cheap authentic jerseys themselves, these stores sell cheap sports jerseys and other cheap wholesale jerseys at a cheaper price by stocking collections from previous seasons.
H5
Имя Цитировать 0
Текст сообщения*
Защита от автоматических сообщений
 



Разработка 
Центр информационных
технологий "ЛЕММА"

Яндекс.Метрика